What’s the difference between activity metrics and impact metrics? And what’s the most important impact metric that large organizations care about? In this video, Kaitlin Milliken and Scott Kirsner discuss some of the findings in InnoLead’s findings in its report ”Developing Innovation Metrics & Reports That Really Matter.” Includes input from Dana Naberezny of Tiffany & Co.’s Jewelry Design and Innovation Workshop about some of the ways she measures her group’s impact.
Thanks to Planbox for their support of this research.
