Articles & Case Studies
Counter-Intelligence: Lessons from Whirlpool’s WLabs
Brett Dibkey knows what he shouldn’t be doing at Whirlpool’s WLabs: delivering incremental improvements to the refrigerator. Instead, his 4-year-old incubator, located in Benton Harbor, Mich., is tasked with something a whole lot harder: creating new kinds of appliances in categories that aren’t yet well-established.
Racing the Calendar: Inside New Balance’s Test Run Project
The traditional process for creating a shoe takes 18 months. New Balance’s new record, as a result of their Test Run program, is seven months…
How TeakOrigin Survived the Death of Two Innovation Labs
It’s rare that a project survives the death of the innovation lab that hatched it. But a handheld scanner that could analyze the freshness of a piece of fruit or fish created in the Hong Kong offices of the multinational grocer Tesco, survived not one but two near-death experiences.
Learnings From the Sudden Death of the World’s First Social Robot
Blade Kotelly, former Vice President of Design at Jibo, shares the story of creating the world’s first “social robot,” and what led to its ultimate failure.
How Tiffany & Co. is Turning Prototypes into Products Faster
The legendary jewelry-maker Tiffany & Co. dates back to 1837. A new Jewelry Design & Innovation Workshop is changing how the company creates products…
‘If This Works’: The Secret to Avoiding Projects that Become Too Big to Fail
A common mistake when companies try to become more accepting of failure and to act like a startup is that the effort becomes “too enterprise-y.” Zeeshan Sheikh explains…
