Matt Hoffberg, Head of Product Management for New Products & Markets at Pearson.
The roundtable was hosted at LogMeIn’s new headquarters in Boston.
Attendees networked before the conversation began.
Amelia Dunlop, the US Customer Strategy & Applied Design Leader at Deloitte, co-hosted the roundtable.
Mike Proulx, Chief Innovation Officer at Hill Holliday.
José dos Santos, Head of Design & User Experience at Signify.
Christian Ponce, Director of Applied Innovation at LogMeIn.
Chris Mayer (center), Executive Vice President & Chief Innovation Officer at Suffolk Construction, makes a point.
Ignacio Castro, Vice President of InfoSec Program Delivery at Santander Bank.
Amelia Dunlop of Deloitte leads one of the breakout groups.
Brendan Keegan, Chief Executive Officer at Merchants Fleet.
Lauran Hazan, Senior Director of Product Management at PTC.
Jeff Hoffman, Vice President of Digital at CVS Health.
David Rose, VP of Vision Technology at Warby Parker.
Raghav Chawla, Director of Product Management at Fidelity Labs.
Brian Mullen, Innovation Strategy Manager at Brigham Innovation Hub.
Participants formed breakout groups to dive deeper into topics.
In early May, we brought together 15 innovation, technology, and R&D leaders from large organizations in Boston. The gathering was hosted at LogMeIn, the provider of cloud-based connectivity and collaboration products.
Our roundtables are off-the-record, primarily because they’re designed to enable a group of peers to openly discuss issues they’re grappling with — in this case, related to “Elevating the Human Experience.” Our co-host for the event, Deloitte, contends that “organizations that go beyond delivering on customer experience to elevating the human experience will be better positioned to create more meaningful connections, foster loyalty, and ultimately drive growth.”
Throughout the discussion, one topic of interest was responsible data stewardship: how can companies effectively gather data to create new offerings for customers, while still being respectful of the individual’s right to privacy?
If you’re a corporate innovation, strategy, or R&D leader and you’d like to join an upcoming roundtable, you can request an invite here.
