Video: Setting the Right Metrics for 4IR Technologies

By Nora Swidey |  July 18, 2022

Chris Docherty, Senior Innovation Advisor at Planbox, gives advice on setting the right metrics to help determine how new technologies are creating value. He suggests starting with a technology portfolio, and setting quantifiable targets to hold everyone accountable.


”For many years, I’ve held the view that you begin by setting up a technology portfolio,” Docherty says. ”Each portoflio should have a set of quantifiable targets… The trick here is to make [people] accountable through the annual performance review, and set the metrics around achieving or working toward that set of business outcomes… Then, you’ve got this virtuous circle.”

For more insights from Docherty, click play on the video above.

(Featured image courtesy of Ant Rozetsky on Unsplash.)