Digital Innovation

Mastercard’s Chief Sustainability Officer on Getting Customers to Go Green

Three Takeaways from Best Buy CEO Corie Barry’s CES Keynote

How JetBlue Pivoted Its ‘Digital 2020’ Program In Its Final Year

How The Washington Post Created Tools to Cover Elections in 2020

How Reliant Energy and Google are Addressing a More Competitive Market

Mastercard’s Chief Sustainability Officer on Getting Customers to Go Green
Three Takeaways from Best Buy CEO Corie Barry’s CES Keynote
How JetBlue Pivoted Its ‘Digital 2020’ Program In Its Final Year
How The Washington Post Created Tools to Cover Elections in 2020
How Reliant Energy and Google are Addressing a More Competitive Market

Our coverage of digital innovation doesn’t attempt to track each new technology trend or buzzword, but rather we explore the way large companies are organizing differently to identify trends and build digital products and services that meet real market needs. The big challenge that many organizations will face when doing digital innovation outside of the IT organization is engaging that organization’s help when it is time to scale up and support roll-outs.

We surveyed large companies about the challenges they face in creating connected products and services, as well as the success factors and metrics they are using. The results appear in our research report “Getting Connected Products Right.”

Articles & Case Studies

7 of the Best Tools for Bringing Serendipity Back

One thing is painfully absent from the work-from-anywhere era: serendipity. We’ve been testing out tools that support serendipity this year. These are seven of the best.

Preparing for Vaccine Distribution, Navigating Pivots at HCA

Chip Blaufuss of HCA Healthcare discusses his team’s COVID-19 preparations at the start of 2020 and getting ready for vaccine distribution in 2021.

There Is No ‘Workplace of The Future,’ Says Knoll VP

Tracy Wymer, VP of Workplace Strategy at design firm and manufacturer Knoll, shares predictions for how the office will change in 2021 and beyond.

Should Your Organization Be Working on More Moonshots?

Peter Williams discussed his experience as the CEO of Alpha, a long-term innovation group created by the Spanish telecommunications giant Telefónica.

Inside the Creation of Harley-Davidson’s New Line of Electric Bikes

Everything from the concept to the name of Harley-Davidson’s new electric bike brand is an homage to the company’s history. Brand Director Aaron Frank shares more…

The New Paths to Competitive Advantage

As part of our recent Impact conference, Karim Lakhani and Navi Radjou discussed their latest ideas about the future of innovation and how they can be applied in large organizations.

Research Report

Getting Connected Products Right

We surveyed companies active in, interested in, or developing connected products. Here’s the downloadable PDF report summarizing what we found.

Audio & Video Resources

Preparing for Vaccine Distribution, Navigating Pivots at HCA

Chip Blaufuss of HCA Healthcare discusses his team’s COVID-19 preparations at the start of 2020 and getting ready for vaccine distribution in 2021.

Should Your Organization Be Working on More Moonshots?

Peter Williams discussed his experience as the CEO of Alpha, a long-term innovation group created by the Spanish telecommunications giant Telefónica.

The New Paths to Competitive Advantage

As part of our recent Impact conference, Karim Lakhani and Navi Radjou discussed their latest ideas about the future of innovation and how they can be applied in large organizations.

Essential Data for Finishing 2020 Strong

What does the data show about how corporate innovation is changing? Innovation Leader’s editorial team shares data from four recent reports.

How Travel is Changing at Dallas/Fort Worth Airport

What does it mean to innovate travel, and create new kinds of safety in 2020? Jodie Brinkerhoff, VP of Innovation at DFW Airport, discusses how her team is adapting…

5 Emerging Megatrends & What To Do About Them

In this Master Class, Ashish Basuray of PreScouter discusses five megatrends, including digital twins, third-wave AI, smart materials, and more.

Digital & Business Model Transformation at Rosetta Stone

Matthew Hulett, President of Language at the company, discusses how Rosetta Stone pivoted from a physical product to a subscription service…

The 5 Trends Guiding the Food Industry Right Now

In this Master Class, Samuel Gibbon of Patsnap discusses where VCs are investing in the food industry right now, what consumer trends have emerged as a result of the lockdown, and more.

Swiss Re Exec on Why Companies Shouldn’t Be Seduced by Big Data

Swiss Re Digital Catalyst Jerry Gupta discusses his approach to working with Big Data and AI, including why teams often fail when working with new technology.

Transforming Anthem Blue Cross into an AI-First Enterprise

When asked about the role innovation plays at Anthem Blue Cross, Mariya Filipova said her team helps the insurance provider transform into an “AI-first enterprise.” Watch for more…

Kohl’s CTO on Curbside Pickup, Amazon Partnership & More

Paul Gaffney, the Chief Technology Officer of Kohl’s discussed the future of retail, curbside pickup, and working with Amazon.

Manulife/John Hancock on How COVID Accelerated Digitization

Amit Bhatia, Head of Manulife/John Hancock Innovation Labs, shares details about his team’s digitization, his current projects, and more.

Turning a Global Disruption into Opportunity at Fidelity & Citi Ventures

Mona Vernon and Alex Sion discuss challenges in the financial services in 2020 and how their teams have responded.