All Digital Innovation - Page 11

Article How Express Scripts Leverages Data to Prevent Health Problems
October 19, 2015
The Express Scripts Lab tripled in headcount last year. One area of focus: working with data to predict which patients will need extra nudges to stick to a medication regime.
Article How U.S. Bank Works with Voice Biometrics
October 7, 2015 | By Ann Brocklehurst
The bank’s app allowa customers to use spoken commands to check their balance and make payments. Could it allow them to speak a phrase that would replace their password?
Article How Jamba Juice is Becoming More than a Smoothie Store
September 28, 2015 | By Stephen Ellison
Brian Lee of Jamba Juice, has engineered a number of new product launches. Lee lays out the steps Jamba goes through in developing a new food or drink idea…
Article How Royal Bank of Canada Moved Fast to Deploy Mobile Payments
August 19, 2015
Staying ahead of a technological shift in your industry can be tough. Linda Mantia, EVP of Digital, Cards & Payments at Royal Bank of Canada shares her experiences.
Article Evolving 7-Eleven through Innovation
July 8, 2015 | By Patricia Riedman Yeager
Rob Chumley’s mission: Help 7-Eleven Inc. become more than just a quick stop for a sandwich and a Slurpee. Find out what he’s been working on since taking the role…
Article Florida Hospital Exec on ‘Internet of Things’ Learnings
June 11, 2015 | By Scott Kirsner
Florida Hospital has been deploying “Internet of Things” technologies — including RFID locator tags attached to equipment and worn by employees — since 2010...
Article FedEx Exec Shares Story Behind SenseAware Service
April 20, 2015 | By Brian Steiner
A FedEx innovation team has been at the center of building businesses that leverage "Internet of Things" technologies. The first is called SenseAware...
Article Inside Home Depot’s Lab at Georgia Tech
April 13, 2015 | By Stephen Ellison
Home Depot opened a site to connect with Georgia Tech students and explore technologies that could impact how people shop and associates work.
Article United Exec Shares Idea Scoring System, Innovation Challenges
February 26, 2015 | By Patricia Riedman Yeager
Jason Flores of United Airlines shares his scoring system for employee ideas, and talks about the challenges of leveraging new tech…
Article CVS Health’s Chief Digital Officer on Navigating Two Revolutions
February 23, 2015 | By Scott Kirsner
Brian Tilzer says the company is navigating two revolutions: omni-channel retail and “the digital enablement of healthcare…”
Article Inside the Creation of D&B’s Cloud Innovation Center
February 16, 2015 | By Patricia Riedman Yeager
An acquisition in 2014 gave Dun & Bradstreet a 49-person, cloud-focused software development team in Vancouver. Here's how that group has evolved...
Article Harvard Exec on Being Relevant in the Digital World
January 27, 2015 | By Judy Quinn
Perry Hewitt joined Harvard University in 2009. The mission, as she describes it, was to help the university “be relevant and relatable in the digital world.”
Article Government Exec on Quick Hits & Innovating Procurement
December 15, 2014 | By Scott Kirsner
The Commonwealth of Massachusetts' first Government Innovation Officer talks about the importance of quick hits and implementing a crowdsourcing initiative...
Article Five Lessons from the App-Driven Economy
December 1, 2014 | By Scott Kirsner
As startups deliver services like transportation, home cleaning, and errand-running with the click of an app, here's how the playing field is changing.
Article Why Wells Fargo Says Diversity of Thought is Essential to Innovation
September 17, 2014
Without the rights kinds of people on a project team, says Mike Duke, the Chief Innovation Architect at Wells Fargo, progress can stall. "Diversity of thought is critical," Duke says.
Article GameStop’s Technology Institute Explores Future of Retail
September 15, 2014 | By Patricia Riedman Yeager
In March, the $9 billion videogame retailer created the GameStop Technology Institute to help it develop new experiences and offerings for the "empowered consumer."
Article What are Fidelity, Schlumberger & Others building for Glass?
August 12, 2014
Companies are experimenting with Glass apps for airline check-in personnel, oilfield workers, and assembly line workers. The hoped-for benefits are better service and more productivity...
Article GE’s Chief Marketing Officer on Opening up to Innovation
July 30, 2014 | By Scott Kirsner
Beth Comstock talks about how GE pursues speed and growth through partnerships: investing in startups, crowdsourcing, & inviting inventors to use patents…
Article Hacking Hierarchies: Lessons from Houghton Mifflin
May 13, 2014 | By Julie Donnelly
Mary Cullinane of Houghton Mifflin Harcourt, talks about breaking down walls between print and digital products and hacking away at hierarchies, and being customer-centric.
Article Making Innovation Pay at U.S. Bank
December 13, 2013 | By Scott Kirsner
Being a bank is no longer just about branches and vaults full of cash, says Dominic Venturo, chief innovation officer U.S. Bank...