Why Did AI as a Capability Just Get More Important?

By Scott Kirsner, Karim Lakhani, Professor, Harvard Business School2020-09-21T17:30:00

What I’ve observed is that the much-talked-about but often delayed and deferred digital transformation of the typical company has been massively accelerated because of the COVID-19 pandemic. And that transformation work is an antecedent to artificial intelligence being deployed and scaled.

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