Organizing supper clubs and offering classes on how to plan for the zombie apocalypse, a spin-out from MassMutual tries to target the future consumer. Here's how it works...
Blaine Hurst of Panera Bread explains how he worked with CEO and founder Ron Shaich to design and test the “Panera 2.0” concept, working out of a single cafe near Boston’s Fenway Park.
Reebok’sPaul Litchfield discusses the challenges of making innovation happen within a traditional annual planning cycle; experiments with wearable technologies; and more…
As more consumers look to pay for things without a credit card or carrying cash, Visa exec Bill Gajda explains the company's thinking behind a new innovation center in San Francisco.
Lesley Solomon of Brigham & Women’s Hospital in Boston, discusses running hackathons, and how she gets busy clinicians engaged with innovation initiatives.
GE's Lou Lenzi explains how the company's new co-creation initiative, launched this summer, allows GE to "take little bets and do things fast." Includes video and slides...
Managing director Frankie James talks about how her Silicon Valley-based team identifies high-potential startups and new technologies and interacts with teams at GM headquarters.
In March, the $9 billion videogame retailer created the GameStop Technology Institute to help it develop new experiences and offerings for the "empowered consumer."
Optum Labs' Paul Bleicher explains why a new open innovation center was created, the key to getting everyone to play nicely , and how they'll measure success...
Karen Weining of DuPont explains how the pioneering materials company has been collaborating with customers at its network of 12 innovation centers around the world.
Kyle Nel of Lowe’s Innovation Labs explains why the home improvement retailer created a comic book to help executives evaluate possible future scenarios.
“Education is changing — there’s no denying that,” says Diana Stepner of Pearson plc. Here’s what the British publishing company is doing to connect with tech startups…
Mary Cullinane of Houghton Mifflin Harcourt, talks about breaking down walls between print and digital products and hacking away at hierarchies, and being customer-centric.
Brian King of Marriott takes you into “The Underground,” Marriott’s innovation lab, to see how rapid-prototyping works there, and offers lessons for replicating the process.
Delphi Labs director John Absmeier explains how the automotive components giant is partnering, investing, and plugging into the Silicon Valley ecosystem…
Textron set an audacious goal: Get a new military plane from concept to the runway in under two years. Execs shared what they learned on the journey...
As staffing levels have risen and fallen, and reporting relationships have changed, $40 billion health insurer Humana has kept a commitment to innovation alive.
Xerox felt R&D needed to be better-connected to customers. The result was the “Dreaming Session,” which brings researchers together with Xerox’s customers…
Want an innovation injection? Start an accelerator. At least, that seems to be the thinking at a growing number of companies, from from Barclays to Volkswagen to Disney...