All artificial intelligence articles - Page 3

Resource Wayfair: Elevating the Customer Experience with AI
June 25, 2025
One of the featured speakers at our 2025 “AI Build Day” event was Matt Herman of the e-commerce site Wayfair, who talked about the four key areas where Wayfair is applying AI to improve the customer experience. Includes video of his talk.
Resource 5 Things to Know About AI in June 2025
June 23, 2025
One of the opening speakers at our 2025 “AI Build Day” event was Jen Stave, the Chief Operator at Harvard’s Digital Data Design Institute. Video of her talk is available to InnoLead members, as are the slides in PPT form.
Article The Pursuit of AI ROI at Dayforce, an HR Software Provider
June 19, 2025 | By Nicole Lewis, Contributing Writer
David Lloyd, Chief AI Officer at the software company Dayforce, talks about the company's AI Innovation Lab — and how he thinks about measuring ROI.
Article New Fidelity Labs Chief on Developing Products More Efficiently with AI
June 16, 2025 | By Rachel Curry, Contributing Writer
"Because we can move faster with AI tools, we can actually test ideas in market quite quickly," says Evan Schnidman. "That allows for that user feedback loop to accelerate." More from our interview inside...
Resource Overview of the Generative AI Coding Landscape
June 9, 2025
In this PDF download created in June 2025, Curtis Michelson takes a deep dive into how people are using generative AI coding tools; the risks and potential return on investment; some of the most popular and powerful platforms; and a few of the open questions about where this all goes.
Article Hollywood Veteran Katzenberg on AI: ‘If Change is Uncomfortable, Irrelevance is Going to be Harder’
June 4, 2025 | By Scott Kirsner
Former DreamWorks and Disney exec Jeffrey Katzenberg discussed the similarities between the arrival of AI technologies in the business world today and the arrival of computer-generated animation technologies in Hollywood in the 1990s.
Article From Storm Response to Predictive Maintenance: How AI is Powering Entergy’s Future
May 29, 2025 | By Nicole Lewis, Contributing Writer
We talk to Entergy’s Chief Artificial Intelligence Officer Andy Quick about how the company is applying AI — from predictive models that prevent power outages to generative tools that support customer service.
Article From ROI to Readiness: What Enterprise AI Leaders Keep Getting Wrong
May 27, 2025 | By Sue Liang, Head of Strategic Partnerships
At the KPMG 2025 Boston AI Executive Accelerator, one thing became clear. Most enterprise AI programs are being evaluated with the wrong lens. Executives are chasing short-term validation when they should be designing for long-term advantage.
Article SAP’s Global Head of AI on Prompt Optimization, Hackathons, and More
May 23, 2025 | By Curtis Michelson
Dr. Walter Sun talks about bottom-up innovation, SAP's internal GenAI hub, hackathons, and more, in our exclusive interview at SAP's Sapphire conference in Orlando.
Resource Better GenAI Prompting, No Matter What Platform You Use
May 15, 2025
Replay of our May 2025 members' meeting, featuring Curtis Michelson focusing on how to enhance prompt effectiveness and apply metaprompting.
On Demand Webcast AI’s New Frontier: How Digital Co-Workers are Shaping the Future of Innovation
May 13, 2025
This webcast replay features Kofi Gyasi of NotedSource and Dr. Anand Rao of Carnegie Mellon University discussing how Hybrid AI is redefining innovation.
Article AllianceBernstein’s CAIO is Shaping the Future of Investment Management with AI
May 6, 2025 | By Nicole Lewis, Contributing Writer
We talked to AllianceBernstein’s Chief Artificial Intelligence Officer Andrew Chin about how the firm is applying AI — from traditional machine learning to generative tools — to improve investment decisions and employee efficiency.
Article Key Takeaways from the Momentum AI Conference in New York
April 30, 2025 | By Sue Liang, Head of Strategic Partnerships
If there was a universal takeaway from this week’s Momentum AI conference in New York, it was this: AI literacy is now the new baseline for competitive advantage. Here's our dispatch from the event...
Article AI’s ‘Printing Press’ Moment — and Why Fortune 1000s Are Lagging
April 16, 2025 | By Sue Liang, Head of Strategic Partnerships
At the Imagination in Action AI Summit held at MIT this week, there was no mistaking the mood: we’re no longer on the verge of a major transformation, we’re in the middle of it. Contributing writer Sue Liang reports...
Article Amazon Web Services Exec: GenAI isn’t a ‘Magic Elixir,’ Needs to Target Business Outcomes
April 14, 2025 | By Rachel Curry, Contributing Writer
Since launching for call center customers in 2017, cloud-based contact center optimization service Amazon Connect has been on an upward trajectory, becoming one of the fastest-growing AWS services by revenue. We talk with Pasquale DeMaio, Vice President of Amazon Connect at Amazon Web Services about integrating AI.
Article Inside the New General Motors-NVIDIA Partnership
April 10, 2025 | By Curtis Michelson
"We're integrating AI into vehicles thoughtfully, prioritizing safety and customer value over technological novelty," says GM SVP Dave Richardson. Here's our exclusive interview...
Article How GenAI is Being Used Inside Big Organizations: March 2025 Data
March 27, 2025 | By Scott Kirsner
With 109 qualified responses, here's survey data on how innovation and R&D professionals say about how the use of GenAI tools is impacting their work.
Article How $8B Ally Financial is Advancing AI, Mobile, and Personalization
March 21, 2025 | By Rachel Curry, Contributing Writer
Consumers want you "to solve a problem for them, and money is the most personal thing they have," says Satish Muthukrishnan, Chief Information, Digital and Data Officer at Ally Financial. We talk with him about the company's mobile experience, AI, and hyper-personalization.
Resource What is Happening with AI?
March 20, 2025
40 slides on the trajectory of AI, strategic questions companies should be asking in 2025, and case studies of deployments at companies like J.P. Morgan and Nissan.
Resource AI Assistants: An Insider’s Guide
March 17, 2025
Replay of our March 2025 members' meeting, featuring Michael Hayes from PracticalAI talking about an array of AI assistants.