All artificial intelligence articles - Page 2

Article Using AI to Support Innovation (and Iteration) at ServiceNow
October 15, 2025 | By Dawn Kawamoto, Contributing Writer
Since its founding in 2004, Silicon Valley-based ServiceNow has been all about automating business workflows. So in the current AI era, the $11 billion company is focused on how various types of AI will support that automation. And often, ServiceNow’s own employees are “customer zero” for new offerings — early...
Video Data Insights: Purchasing and Adoption of AI Tools
October 13, 2025
Video overview of an InnoLead research report on how corporate assess and acquire AI tools.
Article 11 AI Trends for Healthcare Heading into 2026
October 1, 2025 | By Scott Kirsner
Healthcare AI trends according to the Mayo Clinic, Oracle, UCLA Health, and a former partner at Mass General Brigham's AI and Digital Innovation Fund.
On Demand Webcast The AI-Native Business Design Toolkit
September 26, 2025
AI is changing how new businesses are designed. This webcast features Matt Stewart of Disruptive Edge providing a hands-on walkthrough of some AI-native tools they're using to reshape early-stage innovation.
Research Report Corporate Purchasing and Adoption of AI Tools in 2025
September 22, 2025
The 25-slide deck includes actionable recommendations for buyers and vendors alike — highlighting the opportunities, risks, and emerging rules in the AI tools arena.
Resource Video Case Study: Rapid Prototyping with GenAI
September 15, 2025
Video from our September 2025 members' meeting, on building new product offerings and experiences with generative AI at Harvard Business Review and Harvard Business School.
Article How ADP is Prioritizing AI Initiatives
September 15, 2025 | By Nicole Lewis, Contributing Writer
With annual revenues of nearly $21 billion, the human resources software and services is looking to artificial intelligence to help it maintain — and build on — an already strong position in the market. We talk to the company's Chief Product and AI Officer.
Article What the CEOs of Disney, Walmart, Amazon, and Other Companies are Saying About AI
August 21, 2025 | By Curtis Michelson
"AI may be the most powerful technology that our company has ever seen," and other quotes from CEOs about the impact of AI.
Article Ai4 Conference Recap: From Popsicle Fails to Superintelligence
August 16, 2025 | By Sue Liang, Head of Strategic Partnerships
The Ai4 2025 conference in Las Vegas was a good opportunity to take the temperature of the AI sector, including agentic AI, spatial intelligence, and AI-powered genetic engineering.
Article Is Your Company an ‘AI Scaler’?
August 13, 2025 | By Rachel Curry, Contributing Writer
According to Anna James, Research & Operations Lead at Asana's Work Innovation Lab, companies that qualify as “AI scalers” are approaching AI as a new kind of infrastructure that is not optional to build. Here's our interview...
On Demand Webcast Designing for Disruption: Build Winning Business Models in an AI-Enabled World
August 1, 2025
Generative AI has dramatically lowered the cost—and time—of launching new products. In this new landscape, innovation teams are no longer just building faster; they’re operating in a world where speed is table stakes. The real differentiator? Context.
Article How Berlin’s Airport Got an AI Customer Service Agent Off the Ground
July 31, 2025 | By Dawn Kawamoto, Contributing Writer
The AI-based customer service agent Melli has reduced waiting time from several minutes to zero, increased the number of languages offered, and has an 85 percent approval rating from customers. Here’s what the Berlin Airport has in store for the second phase of the project.
Video Target’s Chief Information and Product Officer on ‘the Most Transformative Period in Applied AI’
July 25, 2025 | By Scott Kirsner
Target’s Chief Digital and Product Officer, Prat Vemana, joined InnoLead on stage at our Impact 2024 conference last October. Among the topics he discussed with InnoLead co-founder Scott Cohen: How generative AI is transforming every aspect of enterprise software, and making intelligence more accessible. “I believe we are probably in...
Resource H&M Innovation Chief on Scaling Experiments, AI, Emerging Trends
July 25, 2025
Our July 2025 members' meeting featured Jo Hickson, Director of Innovation at Stockholm-based retailer H&M Group, and the former head of Tesco Labs. Video and notes inside...
Article With Bee Acquisition, Amazon Makes a Big Play in AI Wearables
July 25, 2025 | By Curtis Michelson
This week, news broke that Amazon had acquired Bee, an AI wearables startup best known for a $50 wristband and companion app that records and transcribes nearly everything a user (and anyone within earshot) says. Here's our take on what it means...
Article How Norfolk Southern is Using AI to Help ‘Move the US Economy’
July 23, 2025 | By Nicole Lewis, Contributing Writer
Norfolk Southern is investing in artificial intelligence to reshape how it moves freight across its 28,000-mile rail network. And one of the people driving that train is Mabby Amouie, Assistant Vice President of Enterprise Data and Analytics, who oversees the company’s AI strategy — from making use of sensor data...
Article Top AI Conferences and Trade Shows for Enterprise Executives: 2026
July 16, 2025 | By Sue Liang, Head of Strategic Partnerships
We've been talking to the InnoLead community and scouring the web to assemble a list of the best AI events in 2025 and 2026 around the world. Here's our list...
Video Building Autonomous Innovation Engines
July 13, 2025 | By Scott Kirsner
As part of our recent AI Build Day Event, on June 12th in Cambridge, Mass., we invited speakers to kick off the day with lightning talks about where AI is delivering value today — and how it will evolve from here. This talk by Matt Stewart of Disruptive Edge and...
Article How Atlassian is Deploying AI Agents and Measuring Their Impact
July 7, 2025 | By Rachel Curry, Contributing Writer
The world of AI agents is still evolving, but Atlassian, a collaboration software company headquartered in Sydney, Australia, has been putting agents to work for more than a year, and offering agentic AI technology to customers since April. We talk to Shihab Hamid, Head of Product for Rovo Agents at...
Resource Leveraging Internal & External Data for Agentic AI Use Cases
July 2, 2025
One of the featured speakers at our 2025 "AI Build Day" event was Abhi Yadav, co-founder of AI Innovators Community. He focused on the challenge of having good data for agentic AI systems to access, otherwise AI can't deliver good insights and results. We've got slides and video from his...