Andres Ricuarte of American Express shares advice on partnerships, APIs, innovation ecosystems, and innovating with your customer. “Innovation in a vacuum is useless,” says Ricuarte, Head of American Express’ B2B Platform and API. “You need partners, but more importantly, in conjunction with your partners, you need customers. You need to put yourself in front of the customer, and ask questions…”
"Because we can move faster with AI tools, we can actually test ideas in market quite quickly," says Evan Schnidman. "That allows for that user feedback loop to accelerate." More from our interview inside...
