All Hospitality articles
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VideoTripAdvisor CEO: The Role That Leaders Play in Fostering Innovation
TripAdvisor CEO Stephen Kaufer and best-selling author Rita McGrath discuss how the travel site has developed new offerings since its 2000 birth, above a pizza shop in the Boston suburbs.
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Podcast
Sonesta Hotels’ COO on Growth During a Pandemic
How did Sonesta grow from 58 hotels in November of 2020 to 1,200 locations today? Vera Manoukian, Chief Operating Officer, explains and shares how innovators can work with operation teams.
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Article
What is the Future of Theme Park Vacations?
Temperature screenings and face coverings are now part of the park experience. So what elements of the theme park vacation will remain forever changed? What will bounce back?
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Podcast
What Comes Back and When? Exploring Life After COVID-19
What’s changed due to the COVID-19 pandemic? What’s likely to come back? And when? Innovation Leader’s ”What the Future Looks Like” report seeks to answer that question.
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On Demand Webcast
Building a Strategy for the Low Touch Economy
The era after COVID-19 will have an economy shaped by new habits and regulations. Find out how behaviors will shift and what new opportunities are emerging.
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Article
Six Ways to Integrate Startups Without Crushing Their Spirits
Raphael Guillet was a co-founder of the first startup that the $4 billion hospitality company Accor acquired. Since then, Accor has bought about a dozen other startups…
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Podcast
Innovation Essentials: Revera Senior Living
“How can teams use co-creation to innovate?” Innovation Leader’s Kaitlin Milliken discusses how the team at Revera Senior Living navigates this challenge.
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Podcast
Getting Innovation Started
How can teams set innovation initiatives up for success? To get best practices, we sat down with guests from Marriott, Comcast NBCUniversal, and Innosight.
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Podcast
High-Tech on the High Seas
Once you’ve identified some promising technologies, how do you test and deploy them in the real world? To find out, we went to Miami to visit Royal Caribbean.
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Article
How Royal Caribbean is Deploying New Technologies
We go inside Royal Caribbean’s innovation lab in Miami and on board their ship, Navigator of the Seas, to see the company’s digital transformation in action.
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Article
Five Innovation Tips to Start Your September
Vacation season is over, so brush up on what you missed while you were at the beach. Check out five takeaways from our August coverage of corporate innovation…
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Article
Expedia Exec: Three Elements for Successful Innovation
David Krieger, Sr. Director of Strategy and Business Development for Expedia.com, shares his advice on making innovation happen inside large organizations, and three trends his team is watching.
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Article
Revera Senior Living on Tackling the Challenges of Aging Collaboratively
From involving residents to running internal idea challenges to partnering with young tech companies, Revera Senior Living seeks to innovate aging collaboratively.
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Podcast
Moving Fast…Full Speed Ahead!
Can a big, slow company really move fast? And is faster necessarily better? To find out, we talked to Rachael Schwartz, formerly of Keurig. This episode also features Trip Advisor CEO Steve Kaufer.
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Article
Inside Marriott’s M Beta, a Hotel Designed for Experimentation
Guests who check into Marriott's M Beta hotel in Charlotte are immersed in an environment where nearly everything is experimental, and intended to gather feedback...
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Article
Marriott CEO on Innovation: ‘Don’t Try to Failure-Proof New Ideas’
Marriott CEO Arne Sorensen talks about hotels as “living labs,” and how he encourages the organization to conduct more experiments.
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Article
Universal Orlando Exec on Deploying Tech to Theme Parks
Talking about ideas is great, but it’s just vapor. Al Callier of Universal explains how his team takes ideas from “vapor to paper to brick,” and what technology they explore.
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On Demand Live Call
Marriott Exec: How We Prototype, Crowdsource, Measure
Marriott executive Brian King discussses rapid prototyping, collecting ideas from employees and customers, and why naivete is crucial to innovation.
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Article
Lessons from Marriott on Rapid Prototyping, Co-Creation
Brian King of Marriott takes you into “The Underground,” Marriott’s innovation lab, to see how rapid-prototyping works there, and offers lessons for replicating the process.
