All Financial Services articles
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ArticleMapping Three Years of Innovation Activities at TIAA
A single slide captures three years of innovation activity at TIAA, the $40 billion financial services firm. We asked creator Howard Manzon to explain what’s on the slide; what worked; and what he might do differently in the future.
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Video
CSAA Insurance & Fidelity: Building Innovation Muscles for the Long Haul
CSAA Insurance’s Chief Strategy and Innovation Officer, Debra Brackeen, talks with Mona Vernon of Fidelity Investments about building lasting innovation structures.
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Article
Inside MetLife’s Relationships with VCs and the Startup Ecosystem
Since 2014, the $68 billion insurer MetLife has run more 160 experiments with startups — 70 of which later developed into contractual relationships. Vice President of Innovation Terrence Luciani has created a structured process for collecting requirements from around the company, and then working with venture capital firms, accelerators, and other parties to identify relevant startups. Inside, he talks about how that process works.
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Article
Fidelity Labs SVP: ‘The Only Success Metrics That Really Matter are Financial Metrics’
How do you avoid winding up in the “danger zone” as an innovator inside a big company? Mona Vernon, the head of Fidelity Labs at Boston-based Fidelity Investments, says it’s all about making sure your metrics are aligned with your CEO and CFO.
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Article
Member Spotlight: Uma Meyyappan, LPL Financial
Uma Meyyappan is the Senior Vice President of Digital Innovation and New Venture Platform at LPL Financial. We spoke with Meyyappan as part of our member spotlight series.
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Thought Leadership
The Innovation Equation: Balancing Inside-Out and Outside-In
Finding the sweet spot between inside-out and outside-in activity should reflect the current and future business outlook for your sector, how much disruption your corporate culture will embrace, and whether there are enough folks in your organization with an entrepreneurial mindset to make the pursuit of innovation a reality.
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Thought Leadership
Democratizing Data: How Organizations Can Eliminate Silos
From sales and supply chains to finance and tax, even the best-managed organizations have scrambled to become more agile and collaborative. Despite some temporary fixes, it’s clear that taking decisive action in a constantly changing environment is hindered by data that remains heavily siloed by function and department.
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Thought Leadership
Do the Hard Work to Make Innovation Easier
More than ever, companies must have a robust innovation capability to develop solutions that meet changing customer and market demands…
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Article
PayPal on Getting Design Involved Early in Innovation Projects
Daniela Jorge, Chief Design Officer at PayPal, shares insights on testing the Venmo credit card, getting design involved in innovation early and often, and the power of design thinking in large organizations.
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Article
Corporate Innovators Talk Cost-Cutting and the Need to Reinvest in Innovation
During a recent conversation on the Clubhouse app, corporate innovators discussed weathering the COVID recession, pursuing breakthrough ideas, and corporate venture capital programs.
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Article
Inside the Year of Digital Solutions at U.S. Bank
This past year “demanded more from all of us than anyone planned — and the digital team at U.S. Bank was at the center of it all,” says the bank’s Chief Digital Officer…
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Thought Leadership
How To Monetize Your Digital Bank
How can banks shape digital banking business models to be attractive to customers and profitable in the long term? Deloitte embarked on a mission to answer this question with a new study.
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Article
Creating the Psychological Safety to Innovate at PayPal
Sri Shivananda, Chief Technology Officer at PayPal, discussed how the company creates its own digital solutions, and encourages a culture that empowers innovation.
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On Demand Webcast
Mastercard CMO: Why Innovators Need to Speak ‘The Language of Business’
In this episode of One Quick Thing, Raja Rajamannar, Chief Marketing Officer of Mastercard, discusses how emerging technology plays into marketing and tips for telling innovation stories.
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Article
Member Spotlight: Tony Parham, Fidelity Investments
Tony Parham is the Vice President of Innovation & Strategy for the Fidelity Center for Applied Technology (FCAT) at Fidelity Investments. We spoke with Tony as part of our IL Member Spotlight series.
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Article
Tips From Capital One on Running Virtual Hackathons
Planning a virtual hackathon is much different than an in-person one, according to Jennifer Lopez of Capital One. She shares how her team worked to bring serendipity back with its virtual hackathons…
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Article
Mastercard’s Chief Sustainability Officer on Getting Customers to Go Green
Kristina Kloberdanz, Chief Sustainability Officer at Mastercard, discusses programs and partnerships that encourage cardholders to make more sustainable choices…
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Video
Making Transformation Happen at DBS, Charles Schwab
Leaders from DBS and Charles Schwab discuss how their industries are pivoting to meet new needs during the pandemic…
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Video
Citi CInO on Getting Innovation Out Into the World
Vanessa Colella, Chief Innovation Officer at CitiBank, discusses how she defines disruption, trends in financial services, and how innovation is like a sloppy joe.
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Podcast
Essential Data for Finishing 2020 Strong
What does the data show about how corporate innovation is changing? Innovation Leader’s editorial team shares data from four recent reports.
