With seven labs across the globe, the media and information giant Thomson Reuters has a larger network of innovation labs than most companies. Mona Vernon, Chief Technology Officer of Thomson Reuters Labs, discusses goals, people, governance, and the relationship between a lab and the core business. Vernon also touches on the question of where to locate an innovation lab. For more advice from Vernon, watch the rest of the videos in this series.
Lululemon’s Chief Science Officer, Tom Waller shares why 2020 created lines out of their store doors and how the retailer keeps customers close when building new products.
