All Retail articles
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VideoHow Do You Move From Thinking to Doing? IKEA Shares Best Practices for Pilot Tests
How do you move from thinking to doing? IKEA Co-Creation and Matrix Manager Cindy Soo shares best practices.
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Article
How One Retail VP Scores Emerging Technologies
“There will always be new, cool, shiny things that we could bring to life in our stores,” says Heather Paquette of Retail Business Services, a subsidiary of the grocery giant Ahold Delhaize. “But we’re really here to help our brands achieve their goals by implementing new solutions that create measurable value.” Here’s how Paquette scores emerging technologies…
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Article
How Best Buy’s CTO Assesses New Technologies for Strategic Business Value
We spoke to Brian Tilzer, Best Buy’s Chief Digital and Technology Officer, a few weeks ahead of Black Friday 2021. The starting point for our discussion was how Tilzer and his team evaluate emerging technologies that could impact Best Buy’s business. “Ninety percent of what we do is about what’s the business outcome, the customer outcome, or the employee outcome we’re trying to accomplish,” he says. More about the retailer’s strategy, and what’s changing in 2022, inside…
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Article
How Chinese Retailer Suning Group is Deploying AI and Other New Tech
Melody Jia, General Manager of Chinese retailer Suning International, shares shifts she’s seen with pandemic-era shoppers and how her team meets their needs.
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Article
Pursuing Four Sustainability Goals at Russia’s Biggest Grocery Retailer
With 17,000 stores across Russia, X5 is the largest retailer of food and groceries in the country. Find out how the company is addressing sustainability.
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Article
Designing for Global Markets at Kimberly-Clark
Diapers, baby wipes, and toilet paper are essential household products that millions of families can’t live without. But how can these products be reimagined after spending decades on store shelves? Justin Sparks, Global Design Director, Kimberly-Clark Design — both of packaging and the products themselves ...
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Video
How REI Re-shaped the Customer Experience
REI’s Chief Experience Officer discusses the balance between pleasing customers and internal stakeholders, and the impacts of COVID-19 on the company.
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Article
Inside the Data-Driven Strategy that Keeps Wayfair Agile
Fiona Tan, Wayfair’s Global Head of Customer and Supplier Technology, shared insights on balancing organic innovation with M&A, using data to stay agile, and more.
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Podcast
David’s Bridal CEO on Styling the COVID Wedding
David’s Bridal CEO Jim Marcum discusses how he’s navigating the future of the wedding business. That includes building an omnichannel experience to help brides shop from anywhere.
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Podcast
How Herman Miller’s Chief Strategy Officer Sets Priorities
How does Herman Miller’s Chief Strategy Officer look for opportunities outside of the core? Megan Lyon shares best practices and tips for other innovators in charge of strategy.
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Video
The Year of Athleisure, with Lululemon’s Chief Science Officer
Lululemon’s Chief Science Officer, Tom Waller shares why 2020 created lines out of their store doors and how the retailer keeps customers close when building new products.
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Article
Ex-Amazonian Bill Carr Shares the Keys to Amazon’s Culture
Bill Carr, who spent 15 years at Amazon, shares how the company has maintained an innovative culture as it grew to a trillion-dollar operation.
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Article
5 Lessons from COVID-Driven Innovation at Whirlpool Corp.
Christian Gianni, the former CTO of Whirlpool Corp., shares insights into how the Michigan-based appliance giant overcame those barriers during the COVID crisis…
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Article
Three Takeaways from Best Buy CEO Corie Barry’s CES Keynote
Within six months of starting her new position, Best Buy CEO Corie Barry had to lead her team through the disruptions of COVID-19. Find out how…
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Article
Mattel President & COO on Digital Innovation
Richard Dickson, President and COO of toy company Mattel, offers insights on speeding new products to market, sourcing ideas from employees, presenting ideas to leadership, and more.
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Article
The 10 Best Things That Explain Amazon’s Culture of Innovation
What makes Amazon’s culture unique? Here’s a list of 10 articles and books if you want to better understand what makes Amazon tick.
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Podcast
Trek Exec on Tackling a Bike Shortage and Early R&D
Chad Manuell, Director of Engineering at Trek Bicycle, discusses the surge in demand for bikes and how his team approaches early innovation.
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Podcast
Leaders from Lyft, Fitbit on How Diversity Drives Innovation
Leaders with experience at Fitbit, Lyft, and the Alliance for Smiles discuss hiring diversely and support talent in an equitable environment.
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On Demand Webcast
Go for Launch: Bitreel, Thimble & Kura
Three startups pitch their products including home robotics kits for students, a lightweight AR headset, and digital twins for brick-and-mortar stores…
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Article
Converse CEO on Building the Brand of the Future
As part of our recent Impact conference, Scott Uzzell, CEO of Converse, discussed the brand’s relationship with popular culture, its collaborations, and more.
