Innovators are attracted to the open road — and high speed. But in large organizations, their desire to move fast and explore new terrain often comes into conflict with colleagues in the compliance, legal, and security departments. In this report, we dive into the dynamics of the relationships between innovation teams and their colleagues in legal, compliance, and security.

Inside the report, we highlight data from 150 innovation professionals on topics such as when they start working with legal, compliance, and security colleagues, and their advice on building strong working relationships.

The report includes perspectives from innovation leaders at HCA HealthcareAvanadeBNP ParibasSanofiBBVA CompassReliant Energy, and ADP, as well as case studies about the intersection of innovation and risk management from AdobeRoyal Bank of CanadaUSAAAstraZeneca, and more. See the full table of contents below.

Sample Data

Table of Contents 

Introduction & Data Overview 

When Do You Engage? 4
How Do You Achieve Alignment? 6
Security: A Growing Customer Concern 11
Creating Exceptions, Changing Regulations, and Working with Startups 16
Going from ‘Necessary Evil’ to ‘Net Positive’ 19

Guidance & Tools
Advice from Our Survey Respondents: Building Stronger Relationships with Colleagues in Risk Management 21
Worksheet: Six Steps to Stronger Relationships 23
Guidance From Our Sponsor, Mastercard: Innovating to Deliver Cutting-Edge Security Solutions  24

Case Studies

So You’re Trying to Innovate in a Heavily Regulated Industry…  27
The Three Roles That USAA Labs Plays  30
Putting Emerging Technologies to the Test in a 12,000-Employee Hospital System  33
Failing Fast and Taking Risks: How Adobe’s Legal Group Met the Challenges of Supporting Innovation  36
Fidelity Investments CEO on Blockchain, VR, and Deflation in Financial Services  38
How Royal Bank of Canada Moved Fast to Deploy Mobile Payments  43
Open Innovation at $25 Billion AstraZeneca: What We’ve Learned So Far  45