Digital Innovation

Inside Marriott’s M Beta, a Hotel Designed for Experimentation

By Kaitlin Milliken2017-11-13T16:31:00

. Marriott installed 19 black and red buttons on the walls around the M Beta hotel, so that guests can provide instant feedback on their experience.

Guests who check into Marriott's M Beta hotel in Charlotte are immersed in an environment where nearly everything is experimental, and intended to gather feedback...

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