All articles by Scott Kirsner - Page 18

Article How the USPS is Linking Mail to the Digital World
January 8, 2018 | By Scott Kirsner
“The postal service for years was a very operational culture,” says Gary Reblin of USPS “We’ve got to change with the times.”
Article P&G’s Top R&D Exec on Startup Disruption and Lean Innovation
October 29, 2018 | By Scott Kirsner
Kathy Fish, P&G’s Chief Research, Development, and Innovation Officer, discusses lean innovation, data science, and measuring productivity. Our exclusive interview is inside…
Article How Corning Focuses R&D Efforts and Sources Ideas
November 26, 2018 | By Scott Kirsner
Christie McCarthy of Corning’s life sciences division, discusses the 345 Model, the importance of patience, scalability, and where ideas come from.
Article Peer Advice on Innovation Incentives
January 4, 2018 | By Scott Kirsner
At our LA Field Study, participants used Post-Its to share what sort of incentives they offer to encourage employees and leaders throughout the organization to innovate.
Article How the Marines are Accelerating Tech Acquisition
January 12, 2018 | By Scott Kirsner
Capt. Christopher Wood discussed some of the key inflection points in the Marine Corps’ history of innovation, and how the Corps is looking to foster the spirit of innovation today.
Article Nestlé Shares Advice from its Global Hunt for Big Ideas
February 26, 2018 | By Scott Kirsner
The open innovation initiative HENRi “is all about taking on projects that matter,” explains Gerardo Mazzeo, Global Innovation Director at Nestlé. More details inside…
Article Office Hours, Part III: What Does ‘Disruptive Innovation’ Actually Mean?
February 13, 2018 | By Scott Kirsner
“The term disruption is being used pervasively by corporate innovators and large companies. Has the term lost its intended meaning?” Clay Christensen of Harvard Business School answers, in a short audio excerpt from our recent interview.
Article Nilofer Merchant: 30% Weird is a Good Target
January 24, 2018 | By Scott Kirsner
We sat down with the author and former Apple exec Nilofer Merchant to talk about why corporate cultures can be so hostile to ideas that are a bit off-kilter…
On Demand Live Call Staples CTO on Chatbots, Talent, and a Smarter Easy Button
May 2, 2017 | By Scott Kirsner
Faisal Masud, Staples’ Chief Technology Officer, shares how the company approaches digital innovation. Topics of discussion include chatbots, recruiting tech talent, and shifts in retail.
On Demand Live Call Dennis McGrath on How Starbucks Tests New Ideas in the Real World
July 11, 2017 | By Scott Kirsner
Dennis McGrath of Starbucks discusses how the company developed a new protocol for testing ideas, when to bring in stakeholders, and building a failure-tolerant culture.