All articles by Scott Kirsner - Page 17

Article Pixar’s Founder on Failure and Risk
January 1, 2018 | By Scott Kirsner
“Our job is not to prevent mistakes and errors,” says Pixar President and Founder Ed Catmull. “It is to respond when things go wrong…”
Article Three Roles That USAA Labs Plays
January 15, 2018 | By Scott Kirsner
Zachary Gipson explains how his USAA Labs team engages employees and members; experiments with new technologies; and works to build new businesses.
Article How Dow Jones is Innovating in an Era of ‘Fake News’
March 21, 2018 | By Scott Kirsner
Edward Roussel of Dow Jones discusses the company’s relationship with new gatekeepers like Facebook, and how the company explores new technologies.
Article Testing Emerging Tech in a 12,000-Employee Hospital System
April 13, 2018 | By Scott Kirsner
How do you innovate in an environment where everything is legitimately an emergency? John Halamka of Boston’s Beth Israel Deaconess Medical Center shares his advice.
Article Inside the Rock & Roll Hall of Fame’s Transformation
June 11, 2018 | By Scott Kirsner
Greg Harris, CEO of Cleveland's Rock & Roll Hall of Fame, shares what innovation means to his organization, as well as how he measures its impact.
Article Why KeyBank is Investing in Digital Innovation and Acquisitions
August 3, 2018 | By Scott Kirsner
KeyBank is one of the biggest in the US, with over 1,100 branches. While investing in its digital relationship with customers, it remains committed to face-to-face interactions.
Article How the Aerospace Firm Embraer is Pursuing Disruptive Innovation
August 10, 2018 | By Scott Kirsner
David Rottblatt of EmbraerX, a disruptive innovation team at Embraer, explains how the team is set up and some initial projects, including a collaboration with Uber.
Article How JetBlue Navigates the World of Corporate Venture Capital
October 12, 2018 | By Scott Kirsner
JetBlue Technology Ventures has put money into 20 startups, which build everything from weather prediction tech to AI assistants that manage travel plans.
Article Peloton, Goldman Sachs, and Designing a Digital Strategy
October 22, 2018 | By Scott Kirsner
In a recent interview, Harvard Business School professor Sunil Gupta talks about going beyond the buzzword “digital transformation” to design a digital strategy that works.
Article How the USPS is Linking Mail to the Digital World
January 8, 2018 | By Scott Kirsner
“The postal service for years was a very operational culture,” says Gary Reblin of USPS “We’ve got to change with the times.”