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Resource Customer Experience in Disruptive Times
March 31, 2026
Video from our March 2026 members' meeting featuring Curtis Kopf, an innovation executive with experience working at Insulet, REI, Amazon, and Alaska Airlines, among others.
Article How We’re Building New AI-First Businesses and Ecosystems for the Future at LG Nova
February 25, 2026 | By Sokwoo Rhee, Head of LG Nova
"We need a new paradigm for corporate innovation," writes Sokwoo Rhee of LG Nova. "One that actively builds and scales new businesses and ecosystems, creating self-sustaining cycles of innovation." More inside...
Article Why OpenClaw Signals a New Organizational Design Challenge
February 23, 2026 | By Keri Dawson, CEO, Designit
OpenClaw, and its creator Peter Steinberger, have been the stars of the latest AI news cycle. Here's the significance of Steinberger's recent move to OpenAI.
Article How Coursera is Adapting to AI-Driven Change
February 11, 2026 | By Nicole Lewis, Contributing Writer
We talk with the Chief Product Officer at Coursera about recently-launched products — and how AI is impacting the business.
Article Software Provider Profile: Qmarkets
January 23, 2026
Qmarkets helps large organizations move beyond fragmented innovation initiatives and deliver measurable business impact at scale. Built for the realities of enterprise innovation, the platform enables organizations to manage innovation end to end, from early exploration to execution and impact tracking.
Article Is AI a Bubble… or a Massive Opportunity?
December 1, 2025 | By Scott Kirsner
Rana el Kaliouby talks about how she defines human-centric AI; how vibe coding is being used in large organizations; the sci-fi movie "Her"; and her biggest concerns about the AI age.
Article How Google X Works to Systematize Innovation
November 19, 2025 | By Scott Kirsner
Helen Riley of Google X talks about the organization's mission; several current projects; how they deal with failure; and their efforts to systematize innovation.
Resource ‘Extreme Shipping’ with George Leimer of Yahoo
November 14, 2025
Video from our November 2025 members' meeting featuring George Leimer, GM of Yahoo! Finance and former Head of Product and Technology of Yahoo! Sports.
Article SharkNinja CEO on Launching 25 Products a Year, and Avoiding ‘Innovation Mediocrity’
November 5, 2025 | By Scott Kirsner
SharkNinja CEO Mark Barrocas explains how he fosters innovation at the company — and how they leverage social media as part of their marketing.
Article Using AI to Support Innovation (and Iteration) at ServiceNow
October 15, 2025 | By Dawn Kawamoto, Contributing Writer
Since its founding in 2004, Silicon Valley-based ServiceNow has been all about automating business workflows. So in the current AI era, the $11 billion company is focused on how various types of AI will support that automation. And often, ServiceNow’s own employees are “customer zero” for new offerings — early...
Article With Bee Acquisition, Amazon Makes a Big Play in AI Wearables
July 25, 2025 | By Curtis Michelson
This week, news broke that Amazon had acquired Bee, an AI wearables startup best known for a $50 wristband and companion app that records and transcribes nearly everything a user (and anyone within earshot) says. Here's our take on what it means...
Video Building Autonomous Innovation Engines
July 13, 2025 | By Scott Kirsner
As part of our recent AI Build Day Event, on June 12th in Cambridge, Mass., we invited speakers to kick off the day with lightning talks about where AI is delivering value today — and how it will evolve from here. This talk by Matt Stewart of Disruptive Edge and...
Article The Pursuit of AI ROI at Dayforce, an HR Software Provider
June 19, 2025 | By Nicole Lewis, Contributing Writer
David Lloyd, Chief AI Officer at the software company Dayforce, talks about the company's AI Innovation Lab — and how he thinks about measuring ROI.
Article From Storm Response to Predictive Maintenance: How AI is Powering Entergy’s Future
May 29, 2025 | By Nicole Lewis, Contributing Writer
We talk to Entergy’s Chief Artificial Intelligence Officer Andy Quick about how the company is applying AI — from predictive models that prevent power outages to generative tools that support customer service.
Article SAP’s Global Head of AI on Prompt Optimization, Hackathons, and More
May 23, 2025 | By Curtis Michelson
Dr. Walter Sun talks about bottom-up innovation, SAP's internal GenAI hub, hackathons, and more, in our exclusive interview at SAP's Sapphire conference in Orlando.
Article AllianceBernstein’s CAIO is Shaping the Future of Investment Management with AI
May 6, 2025 | By Nicole Lewis, Contributing Writer
We talked to AllianceBernstein’s Chief Artificial Intelligence Officer Andrew Chin about how the firm is applying AI — from traditional machine learning to generative tools — to improve investment decisions and employee efficiency.
Article From Seed to Scale: Advice on Building Successful Startup Partnerships
April 30, 2025 | By Paulina Karpis, B Capital
The former Head of Business Technology at ServiceTitan, Pranav Shahi, shares his framework for evaluating new technologies, structuring startup pilots, and scaling innovation with measurable business impact. He also explores how enterprises can engage with emerging tech while maintaining commercial discipline.
Article Workiva CIO: GenAI Creates a ‘New Kind of Change Management Challenge’
April 23, 2025 | By Paulina Karpis, B Capital
As CIO of Workiva, Kim Huffman leads enterprise technology strategy with a focus on innovation, scalability, and responsible AI. In this conversation, Huffman outlines her three-pillar framework for evaluating startup partnerships, her four-part approach to AI governance, and the evolving role of the CIO as a business strategist.
Article Amazon Web Services Exec: GenAI isn’t a ‘Magic Elixir,’ Needs to Target Business Outcomes
April 14, 2025 | By Rachel Curry, Contributing Writer
Since launching for call center customers in 2017, cloud-based contact center optimization service Amazon Connect has been on an upward trajectory, becoming one of the fastest-growing AWS services by revenue. We talk with Pasquale DeMaio, Vice President of Amazon Connect at Amazon Web Services about integrating AI.
Article Inside the New General Motors-NVIDIA Partnership
April 10, 2025 | By Curtis Michelson
"We're integrating AI into vehicles thoughtfully, prioritizing safety and customer value over technological novelty," says GM SVP Dave Richardson. Here's our exclusive interview...

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