Andres Ricuarte of American Express shares advice on partnerships, APIs, innovation ecosystems, and innovating with your customer. “Innovation in a vacuum is useless,” says Ricuarte, Head of American Express’ B2B Platform and API. “You need partners, but more importantly, in conjunction with your partners, you need customers. You need to put yourself in front of the customer, and ask questions…”
InnoLead interviews Sun Life exec Laura Money about how she prioritizes AI projects; some of the concrete outcomes they’re seeing so far; and why Sun Life has joined other Canadian companies to form the AI Consortium.
