All Free for Non-Members articles - Page 7

Article Deloitte Report: Mistakes and Phantom Value are the Biggest Impediments to AI Adoption
January 23, 2025 | By Curtis Michelson
“While the C-suite has been slower to engage in AI implementation," a new report from Deloitte finds, "teams across the company are developing proofs-of-concept and driving AI adoption.” More inside...
On Demand Webcast From Launch to Legacy: Building Innovation Programs That Endure
January 20, 2025
This webcast replay looks at data from the recent InnoLead research initiative "Making Innovation an Enduring Capability," with insights from Ludwig Melik of HYPE Innovation and Gavin McClafferty of Subsea7, a subsea engineering, construction, and services company.
Article Driving Patient Care Innovation at UC San Diego Health
January 16, 2025 | By Steven Melendez
"To embed daily innovation as part of our culture," says Ashley Gambhir, "we created a mission statement: We want to have 14,000 problem solvers that relentlessly improve care while loving their jobs. We started a management system to encourage daily input by asking, 'What ideas do you have?'" Read more...
Video Video: Former Disney Exec Bob Weis on Innovating Over Decades
January 15, 2025 | By Scott Kirsner
One of the things Weis discusses in this video from Impact 2024 is the relationship between the creative and design teams at Imagineering, and the operators who run Disney's theme parks, hotels, and cruise ships.
Article Making the Business Case for Compostable Bioplastics
January 15, 2025 | By Bob Meers, Better for All
Tthe shift toward compostable and bio-based solutions is already underway, writes Bob Meers, CEO of Better for All. Those who fail to adapt risk losing relevance and market share in an increasingly eco-conscious world. Read more...
Article Linking Innovation, Corporate VC, and M&A at Allegion
January 14, 2025 | By Steven Melendez
Allegion reshaped its innovation ecosystem by emphasizing deep internal engagement—from rapid prototyping in its Pin & Tumbler studio to a part-time corporate venture structure. We speak with Robert Martens, Allegion’s chief innovation and design officer and president of Allegion Ventures, about how this approach fuels successful ventures, keeps employees invested,...
Article The End of Consulting as We Know it: Client Power and the AI Revolution
January 10, 2025 | By Humberto Salicetti, KreArc Partners
Client needs are outpacing traditional consulting models. And the rise of AI is not just changing the tools consutants use — it’s redefining the power dynamics between consultants and their clients. Humberto Salicetti explains...
Article Quiz: Generative AI Terms and Concepts
January 9, 2025 | By Curtis Michelson
This quiz on GenAI will help you quickly self-assess your ability to be conversant with both the technical and business teams in your organization.
Article How Uber is Leveraging GenAI for ‘Zero Touch’ and ‘One Touch’ Customer Support
January 9, 2025 | By Paulina Karpis, B Capital
As Uber’s Director of Global Content for Community Operations, Hadley Ferguson has spent 12 years shaping the company’s support experience. We talk with Ferguson about leveraging GenAI to transform customer support, fostering team adoption of new technologies, and building successful partnerships with startups to meet the needs of a global...
Article Scaling Up Challenge-Based Ideation at TD Bank
January 8, 2025 | By Steven Melendez
In recent years, TD Bank has harnessed its iD8 internal innovation program to crowdsource tens of thousands of ideas—from simplifying customer transactions to improving back-end processes. We speak with Vlora Muslimi, Senior Manager and head of iD8, about how challenge-based ideation has become a game changer for the bank.
Video NTT Corp.’s Vito Mabrucco on the Difference Between Invention and Innovation
January 7, 2025 | By Scott Kirsner
Trevor Anulewicz of Launch by NTT DATA and Vito Mabrucco of NTT Corporation were featured mainstage speakers at this past fall's Impact conference in Cambridge. They discussed the importance of differentiating invention from innovation.
Video United Airlines’ Chief Customer Officer on Cutting Red Tape to Innovate in a Regulated Industry
December 23, 2024 | By Scott Kirsner
"If innovation is about batting 100 percent, people aren't going to innovate enough," says Linda Jojo. Watch highlights from her conversation with Abbie Lundberg from the 2024 Impact conference.
Article Survey: Legacy Infrastructure is Hindering GenAI, and ‘Pilot Fatigue’ is Real
December 19, 2024 | By Scott Cohen
A massive 114-page study of more than 2,000 GenAI decisionmakers noted that nearly 90 percent have experienced “pilot fatigue” around testing GenAI projects, and 90 percent say legacy infrastructure has hindered the effective use of GenAI. More details inside...
Article Okta’s Chief People & Places Officer on Better Startup Collaborations
December 17, 2024 | By Paulina Karpis, B Capital
As Chief People & Places Officer at Okta, Vijay Rao has guided the company through a period of explosive growth. We talk with Rao about evaluating emerging technologies, building productive relationships between startups and large organizations, and avoiding common pitfalls that can derail implementation.
Article Inside Look: The Hartford’s IoT Innovation Lab
December 17, 2024 | By Steven Melendez
The Hartford has been writing insurance policies for US businesses and consumers for more than 200 years. In 2018, the company launched an Internet of Things (IoT) Innovation Lab, focused on using technology like water and humidity sensors to collect data and detect and prevent costly losses from incidents like...
Article The Top Trends for 2025: An AI Meta-Analysis of 75+ Reports and Articles
December 16, 2024 | By Curtis Michelson
For this piece, we collected 78 articles or reports in total across 22 industries. These ranged from the Deloitte's annual tech trends report to Pantone's choice of the "color of the year" to a PhocusWire post on hospitality trends. With a little assistance from AI, we surfaced the top trends...
Article New Research Questions the Value of ‘Quick and Dirty’ Prototypes
December 12, 2024 | By Scott Cohen
A new research report has shown that in markets with complex ecosystems (think healthcare), the use of lean and agile methodologies may be less helpful than previously thought.
Article GenAI’s Trough of Disillusionment — and How to Avoid It
December 11, 2024 | By Hugh Park Jedwill
Generative AI is about to enter its Trough of Disillusionment. Lots of exciting words from tech luminaries have been published in the past couple years, but we’re all waiting for the proof. Hugh Park Jedwill explains how to get there.
Thought Leadership Build a Lasting Innovation Management System with ISO 56001
December 11, 2024 | By Colin Nelson, HYPE Innovation
Colin Nelson, Chief Consulting Officer at HYPE Innovation, advocates for ISO 56001 as a standard for turning innovation into long-term success. By promoting cross-functional collaboration and embedding innovation into company culture, ISO 56001 provides a roadmap for staying competitive.
Article The 20 Best GenAI Courses for Business Leaders in 2025
December 10, 2024 | By Curtis Michelson
What are the best courses for someone looking to build their generative AI skills in 2025? We did the research for you, highlighting 20 courses that range from free to $25,000.