All Healthcare

Resource Customer Experience in Disruptive Times
March 31, 2026
Video from our March 2026 members' meeting featuring Curtis Kopf, an innovation executive with experience working at Insulet, REI, Amazon, and Alaska Airlines, among others.
Resource Alnylam Pharmaceuticals: R&D Day Slide Deck
December 2, 2025
Good PDF overview of the product pipeline at the publicly-held pharma company Alnylam, including an agenda for R&D Day; overview of current partnerships; and emphasis on future growth drivers for the company.
Article How Suffolk Construction and Takeda Pharmaceutical Drive Innovation with Data and Startup Investments
November 17, 2025 | By Scott Kirsner
One of the mainstage sessions at our recent Impact conference in Boston featured Jit Kee Chin, Chief Technology Officer at Suffolk Construction, and Gabriele Ricci, Chief Data and Technology Officer at Takeda Pharmaceuticals. Here are seven key themes they discussed...
Article 11 AI Trends for Healthcare Heading into 2026
October 1, 2025 | By Scott Kirsner
Healthcare AI trends according to the Mayo Clinic, Oracle, UCLA Health, and a former partner at Mass General Brigham's AI and Digital Innovation Fund.
Resource Merck’s Strategic Framework
July 29, 2025
This five-page document released in 2023 provides an overview of the company’s strategic innovation framework, including priorities, methods and values.
Resource Blue Cross Blue Shield: Constructive Collaboration with Business Units and Functions
April 12, 2025
This 13-page PDF presents the outcomes of a session led by David Crean, Chief Innovation Officer at Blue Cross Blue Shield of Massachusetts, at the 2024 Impact conference. It explores key success metrics that business leaders focus on; how those are different from the metrics innovation leaders focus on; attitudes...
Article How Covetrus is Applying AI to Help Veterinary Practices Be More Productive
March 19, 2025 | By Paula Hendrickson, Contributing Writer
Just as AI is transforming human healthcare, veterinary medicine is undergoing a similar shift. Animal health company Covetrus is integrating AI into its platform to streamline workflows, enhance clinical decision-making, and improve patient care. Chief Product and Technology Officer Scot Gillespie explains…
Resource Bayer: Innovation for the Long-Term Slide Deck and Video
January 23, 2025
This 33-slide PPT and related video tackle the question of innovating over the long-term, with lots of concrete examples, and references to the approaches of Thomas Edison, Clayton Christensen, and Wilhelm Conrad Röntgen, among others.
Article Aligning Innovation to Top Priorities at Blue Cross Blue Shield of Massachusetts
January 22, 2025 | By Scott Kirsner
"I find that the best way to get strong leadership support is to be the first person to welcome people to the organization, to be the first person to educate them on what innovation is, to be the first person that sees eye to eye with them on how innovation...
Article Driving Patient Care Innovation at UC San Diego Health
January 16, 2025 | By Steven Melendez
"To embed daily innovation as part of our culture," says Ashley Gambhir, "we created a mission statement: We want to have 14,000 problem solvers that relentlessly improve care while loving their jobs. We started a management system to encourage daily input by asking, 'What ideas do you have?'" Read more...
Article New Research Questions the Value of ‘Quick and Dirty’ Prototypes
December 12, 2024 | By Scott Cohen
A new research report has shown that in markets with complex ecosystems (think healthcare), the use of lean and agile methodologies may be less helpful than previously thought.
Article Finding New Efficiencies with GenAI at EMD Serono
November 25, 2024 | By Daniel Pereira
We talk to the Head of Data-Driven Innovation and Analytics at the biopharma company about leveraging new technologies like generative AI, and how his team is working to create value.
Article My Advice: Overcoming the Challenges to Innovation in Regulated Industries
June 26, 2024 | By Sara Kraft, AstraZeneca
In any highly-regulated industry, well-intentioned rules can often hinder innovators from advancing great ideas. How do you overcome that? Here's advice from an innovator at AstraZeneca.
Article Inside a $5B Health System’s ‘AlphaLab’: Structure, Priorities, Metrics and More
June 25, 2024 | By Scott Cohen
We talk with Dr. Jeffrey Cohen, Chief Physician Executive for Community Health and Innovation at Pittsburgh-based Allegheny Health Network, a $5 billion medical system that operates 14 hospitals and more than 200 primary- and specialty-care practices.
Resource Pfizer Policy Position on AI
April 10, 2024
$58 billion pharma company Pfizer published a two-page “policy paper” that provided some greater detail than the three “Responsible AI Principles” that is has communicated publicly. The policy paper outlines the company’s position on AI development, use, regulation, governance, transparency, privacy, training, and other matters.
Resource Cigna Approach to Ethical AI
April 10, 2024
While not a policy, per se, InnoLead members might be interested in seeing Cigna’s publicly-posted “approach” to ethical AI. The brief statement from the $195 billion healthcare insurer disclosed that is has an AI Center of Enablement that governs AI “guardrails, systemic controls and processes” and ensures the responsible use...
Resource UnitedHealth Group Responsible AI Policy
April 10, 2024
The $371 billion healthcare giant UHG included a new “responsible AI” policy in its 2022 sustainability report. The AI policy, while just a simple one-pager, includes details on governance, an internal ML Review Board, and outlined key components, and referenced an internal “Responsible Use of AI” program that was established...
Resource Job Description: Director, AI Innovation Lab, Novartis
April 8, 2024
From the description: ". In this role, you will join a highly innovative and entrepreneurial group with a focus on accelerating AI Use Cases in the US. With a deep expertise in AI, large language models (LLM), and natural language processing (NLP) you will help shape our AI Innovation Strategy...
Article How Syneos Health is Building AI Solutions for Clinical Trials
March 25, 2024 | By Daniel Pereira
Right now, says Ilya Vedrashko, Vice President of AI Products, the focus when it comes to creating and deploying new AI software "is on creating the solutions for Syneos [employees], and upgrading a lot of the internal processes with the solutions." Eventually, the company may offer some of the software...
Article Inside J&J’s Approach to New Company Creation
February 23, 2024 | By Evan Schwartz and Hadley Thompson
The healthcare giant's approach to new venture creation, in partnership with outside venture capital firms, got rolling in 2021. We talk with Sanjay Mistry, VP of Venture Investments and New Company Creation...