Webcast Replay: Unlocking Play, the Secret Ingredient of Teams that Work

Many people view play as a leisure activity that takes places outside of the office. However, in our latest webcast, Suzi Hamill, the former Vice President of Design Thinking at Fidelity Investments, shared strategic approaches to designing play into work.

“[In] all work, there is a focus on process. … [But] there’s little focus in these processes about the emotions and how these teams work together,” Hamill said. “Any team that I’ve been part of that has created something new, and really put something out there, really had this mastery of play.”

During the webcast, Hamill defined play as a “voluntary, fun activity, through which you grow and learn, and you feel that the rules are valuable.”

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