Real-time resource visibility: Why it changes the game

By now, you’ve probably heard of the Uber transportation app. Give it your credit card number, and it allows you to summon a taxi, mid-sized sedan, town car, or SUV whenever you need one, in 45 cities around the world.

I want to highlight two aspects of Uber that aren’t often talked about. One’s a big deal, and one’s a really useful feature for mobile apps.

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