In San Diego, Transforming an Unused Airport Terminal into an Innovation Lab
From long security queues to delayed flights to wayward baggage, air travel is in dire need of innovation.
And the San Diego International Airport wants to bring it. The airport’s Innovation Lab, opened in 2016 and housed in a former commuter terminal, serves as a place for innovators inside and outside of the organization to develop and test new ideas.
“What we’ve done with the Innovation Lab is say, ‘Maybe there are other ways to create an experience for our passengers that also helps to increase and create different streams of revenue,’” says Rick Belliotti, the airport’s Director of Innovation and Small Business Development.