Our latest Innovation Leader Live call was with Rolf Kleiner, Chief Innovation Officer at Michigan-based Kelly Services, the staffing and workforce solutions giant. Kleiner talked about his CEO’s expectations; launching a global innovation “road show”; developing a process for collecting incremental and disruptive ideas, and how many ideas they’ve been receiving; creating an incentive system for idea submitters; and one high-potential idea Kelly Services is preparing to roll out, which involves offering new services to its competitors.
Below is a three-minute excerpt from the conversation and an audio clip featuring a question from one of our members: “How are ideas ranked or evaluated for approval to proceed? Who will ultimately make that go/no-go decision?”
Innovation Leader members can get the complete audio and notes from the call here.