Dell’s chief innovation officer on innovation portfolios and training

Jim_Stikeleather2Dell chief innovation officer Jim Stikeleather opened a recent Brightidea “birds of a feather” innovation gathering in Austin with a fantastic talk about the importance of fostering divergent thinking in big organizations — and some of the challenges of making real change happen.

“If you’re going to be a change agent, you have to understand that everyone you’re going to disrupt is going to be against you,” Stikeleather says. “You go into a management review committee, and what are the odds that everyone in there is going to benefit from your idea? It could be the greatest, with potential to make an incredible amount of money — but how will it drive the product line manager’s business?”

We caught up with Stikeleather afterward; below, he talks about his role within Dell’s Services business and shares several slides. Dell went private in 2013 in the largest corporate privatization in history; annual revenues at the computer hardware and services giant are about $57 billion, and Dell has 111,000 employees.

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