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Highlights from May on Pivoting — and Planning for a Reopening
We’ve gathered the best pieces of advice on planning for a better future post-COVID from our live show, and other online coverage, to help you continue innovating this June.
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Dignity Health is Designing the Digital-First Future of Medicine
In January 2020, only 337 of Dignity Health’s patients had experienced a virtual visit. By May 5, the number of virtual visits had raced past 82,000. Here’s how they’ve been training docs and bringing patients along.
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Peloton Exec: Emerging From the Crisis Stronger Than You Went In
Few companies have experienced more of a surge of customer interest than Peloton Interactive, the maker of Internet-linked exercise bikes. We spoke to Rick Paster, Peloton’s VP of M&A Integration…
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Book Excerpt: Think Like a Privateer, Not a Pirate
Steve Jobs once said that it’s better to be a pirate than to join the Navy. Pirates refer to startups that churn out innovative ideas. Jobs likens large organizations to the bureaucratic Navy.
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Harvard Business School Prof: You’re Probably Over-Using Zoom
Harvard Business School Professor Tsedal Neeley offers insights on new approaches to prototyping, and what happens when some people begin transitioning back to the office.
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How Hain Celestial Keeps Innovation On Track
Hain Celestial Group, known for teas and pantry staples, has pivoted down a new path in response to COVID-19: hand sanitizer. The company is also conducting remote product tasting with its senior leaders. SVP of R&D Jeff George explains…
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An Ambidextrous Approach to Innovation Has Never Been More Important
We all know that innovation is important. But do we really know how to innovate effectively, even in chaotic times such as these? It’s all about finding the right balance…
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10 Ways to Humanize Your Video Meetings
The former Head of Design Thinking at Fidelity Investments shares how to make online meetings more produtive and more human.
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How Innovation Allows Wayfair to Keep Growing
Wayfair, an online furniture and home goods retailer, maintained an innovative culture as it grew from a two person operation to a company with thousands of employees.
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Highlights from Our April Coverage on COVID-19 and Innovation
We’ve gathered the best pieces of advice on adapting to the current public health crisis from our live show, and other online coverage, to kick-start your May.
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Veteran Disney Exec: 5 Things That Impact Innovation
“Any step a company takes to foster innovation is praise-worthy,” says Marty Yudkovitz, formerly of The Walt Disney Company. “But…a lot of what is going on…is window dressing.”
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How COVID-19 Prioritized Digital Innovation at Wahlburgers
As the coronavirus pandemic spread, Wahlburgers SVP Dan Wheeler says it required careful thought about people’s safety, but it also “accelerated…my innovation agenda.”
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Pursuing User Research When Everyone’s in Quarantine
We all know that the innovation and design world rely on interactions with customers and users. So how do you preserve that input into your process when everybody is locked down?
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Is Your Organization Earning ‘Trust Points’ with Customers — or Losing Them?
Every action your organization takes in the digital world either racks up or loses “trust points” with your customers. Apurva Shah, CTO of Duality, explains.
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Ex-DreamWorks Animation CTO: How the C-Suite Can Foster Innovation
”In my experience, the most powerful motivator to encourage innovation was peer recognition,” says Ed Leonard, Co-Founder of Bred Ventures and former CTO at DreamWorks Animation. Leonard shares more on what senior leaders do at companies like DreamWorks Animation and Disney to shape a culture of innovation…
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At NASA, Introducing a New Openness to Innovation
In a safety-obsessed culture, how do you suggest new ways to innovate? Omar Hatamleh, the first Chief Innovation Officer for the engineering group at NASA’s Johnson Space Center, shares.
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Maintaining C-Suite Support: The Four Key Questions
For many innovation teams, this is a chance to create significant short-term value for business unit leaders who may become your long-term allies. Unfortunately, when it comes to cutting costs, it is all too easy for senior executives to simply put innovation teams and their budgets on the chopping block.
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AXA Next on Shifts in the Startup World, and Fueling Innovation Virtually
The team from AXA Next US shares tips for running distributed teams, and changes they are seeing in the startup landscape.
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SNHU’s Paul LeBlanc on Higher Ed in a Time of Intense Change
Paul LeBlanc, President of Southern New Hampshire University, discusses how colleges are managing the shift to online education and adapting during the coronavirus pandemic.
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Every Online Event We’re Hosting
We have a really simple aim: to put on the best virtual events on the Internet. Here’s what is coming up, both for members and non-members.